Shipping Policy – VeronaOfficial

Thank you for shopping with VeronaOfficial. Below you’ll find everything you need to know about how and when your order will be delivered.

Order Processing

All orders are processed within:

• 
  3–5 business days for domestic orders
  
• 
  5–7 business days for international orders
  

Once an order is placed, it cannot be canceled or modified. Orders are shipped only to the address provided at checkout, which must match the billing address.

For security reasons, we are unable to change or intercept shipping addresses once an order has been processed.

Shipping Timeframes

International Shipping Options:

• 
  Standard International Shipping: 14–18 business days (limited tracking)
  
• 
  International Priority Shipping: 6–10 business days (detailed tracking)
  

Delivery times may vary depending on customs processing in your country.

Shipping Costs

• 
  Standard International Shipping: €50
  
• 
  International Priority Shipping: €80
  

We proudly ship worldwide.

Customs, Duties & Taxes

VeronaOfficial does not collect or calculate customs duties, taxes, or import fees. Any additional charges required by your country are the responsibility of the customer.

We are not responsible for delays, additional costs, or returns resulting from unpaid duties or refused deliveries.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Please note:

• 
  Standard shipping offers limited tracking updates
  
• 
  Priority shipping provides detailed tracking throughout transit
  

Returns

We want you to love your purchase.

• 
  Returns are accepted within 7 days of delivery
  
• 
  Returns apply to domestic orders only
  
• 
  International orders are final sale
  
• 
  Refunds are issued minus shipping and handling fees
  

To request a return, please email info@officialverona.com with:

• 
  Full name
  
• 
  Order number
  
• 
  Reason for return